Accessibility statement

CNP Assurances undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.

This accessibility statement applies to the cnp.fr website.

Compliance status

The cnp.fr website is partially compliant with RGAA 4.1 Double-A (AA) level due to the non-conformities and deviations listed below.

Test results

The compliance audit carried out by Ipedis reveals that the compliance rate is 82,14%:

  • 46 compliant criteria 
  • 10 non-compliant criteria 
  • 50 non-applicable criteria

Non-accessible content  

The contents listed below are not accessible for the following reasons.

Non-compliance

Several elements of non-compliance are described in this document, some of which are recurrent on several pages:

  • Some informative images have no text alternative.
  • Some texts have insufficient contrast with their background.    
  • Some media (audio, video) do not have text transcriptions or audio descriptions.
  • Some videos do not have subtitles.
  • Some pages have invalid source code: writing rules, opening, closing and nesting of elements. uniqueness of id attributes.
  • In some pages, the information is not structured appropriately by headings (element h1. h2. etc.).
  • Some information becomes incomprehensible by deactivating CSS.
  • On some elements, the focus is not visible when navigating with the keyboard.
  • Some information is only given by its shape, size or position.
  • Some office documents are not accessible and have no alternative.

Derogations for disproportionate burden

No derogation identified.


Establishment of this accessibility statement

This statement was made on 05/07/2024 and has been updated on 04/04/2025.

Technologies used for the website development:

  • HTML5 
  • CSS 
  • JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:

  • NVDA avec Google Chrome

The following tools were used in the evaluation:

  • Web Developer Toolbar
  • WCAG - Contrast checker
  • Accessible Color Picker
  • Taba11y
  • Tanaguru Webext
  • InspecteurA11y
  • HeadingsMap
  • PDF Accessibility Checker (PAC) 2024

Pages of the site having been the subject of the verification of conformity: 
Accueil
Accessibilité
Plan du site
Mention Légales
Aide - Questions et réponses
Charte de protection des données personnelles    
Le Mag de l'assurance claire et utile
Nos solutions
Parcours - souscription contrat - Amétis
Parcours - Un établissement de crédit / une banque + Mon employeur
En gros (PER)    
Candidats
Investisseurs
Quelle est la fiscalité de l'assurance vie ?
Notre raison d'être

Feedback and contact

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of CNP at the following email address : accessibilité@cnp.fr

Contact channels

This procedure is to be applied in the following case:
You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.