Accessibility statement

CNP undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.
This declaration of accessibility applies to site web CNP.

Compliance status

The CNP site is in partial compliance with RGAA 4.1 Double-A (AA) level due to the non-conformities and deviations listed below.

Test results

The compliance audit carried out by Ipedis reveals that 87,34% of the Double-A (AA) level GAAR 4.1 criteria are met.

  • 69 compliant criteria
  • 10 non-compliant criteria
  • 27 non-applicable criteria

Non-accessible content

The contents listed below are not accessible for the following reasons.


Several elements of non-compliance are described in this document, some of which are recurrent on several pages:

- The contrast between the color of the background and the text is not sufficient.      
- Some PDF documents are not accessible.
- The source code generated is sometimes considered as non valid.
- Quotes structure are not correct.
- Focus are sometimes not visible when navigating with the keyboard.
- The hierarchy of the titles is sometimes not relevant.
- Some animations are not controllable.
- Some elements provide redundant information on screen readers.
- IDs in the source code are not always unique.
- Some elements are not accessible to the screen reader.
- The tab order is sometimes not consistent for some elements.

Derogations for disproportionate loading

No derogation identified.

Content not subject to the obligation of accessibility

No content not subject to the accessibility obligation.

Establishment of this declaration of accessibility

This statement was made on 24/08/2021.
Technologies used for the creation of the website:
- JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:
- Google Chrome

The following tools were used in the evaluation:
- Web Developer Toolbar
- IBM Accessibility checker
- Focus 
- Contrast Color checker WCAG
- Accessibility insights for web

Pages of the site having been the subject of the verification of conformity :
- Homepage    
- Legal notice
- Accessibility            
- Publications            
- Executive Committee        
- Biography            
- Help and contact                         
- The group CNP        
- Retirement        
- Press release        
- News            
- Questions - answers            
- Newsroom            
- General meeting 2020                   
- Protect your employees        
- Regulated information        
- Candidates            
- Investors Contact            
- Sitemap                   
- Calendar    
- Contact US
- Coverage
- Premiums

Feedback and contact

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of CNP at the following email address : Accessibilité

Contact channels

This procedure is to be applied in the following case:
You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.