In the first concrete achievement of the ethical approach to artificial intelligence (AI) implemented by CNP Assurances in 2020, the AI service platforms of CNP Assurances and its subsidiary Diwise have obtained the ADEL label with a score of 76/100 and a silver medal1 following an independent audit carried out by GoodAlgo The distinction acknowledges the ethical compliance of the processing and use of digital data on these platforms and stands as a guarantee of trust and reliability for its clients and partners.
CNP Assurances is one of the first companies in the insurance sector to obtain the ADEL label following a systemic ethical assessment of its two AI service platforms. The label concerns the structure of the platforms themselves and not the underlying algorithms.
The two platforms serve to track and monitor all the AI service connections used by the Group's applications and Diwise's clients (covering the customer journey from underwriting through to claims management and the payment of benefits).
As a responsible insurer, CNP Assurances aims to be exemplary in the ethical use of AI. The Group thus decided in 2020 to define guidelines and set up an AI governance board, which ensures that human values and ethics are central to the development of any AI project. CNP Assurances has created a multidisciplinary AI and Ethics Committee and has appointed an AI Ethics manager. Sébastien Gilles succeeds Xavier Vamparys in this role
“This distinction from GoodAlgo, a benchmark in AI ethics, stands as the first concrete recognition of our ethical approach to AI, which was initiated two years ago and is consistent with that of La Poste Group. For our clients and partners alike, the ADEL label, and the excellent score obtained, are a guarantee of trust, transparency and security in the processing and use of digital data on our two AI service platforms.” announced Sébastien Gilles,Head of the Actuarial Department, the IFRS 17 programme and AI Ethics at CNP Assurances.
“As a subsidiary of CNP Assurances providing AI services, Diwise has a duty of transparency towards its customers. We are very proud of this distinction, which rewards our ‘ethics by design’ approach covering the entire life cycle of our AI models, from design and monitoring to modification.” said Romain Méridoux, Managing Director of Diwise, Head of the Product Technology and Data Science Department of CNP Assurances.
1 No gold medals have been awarded to date.