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2O17 annual report - Trust 3.0 -
#lookingahead with CNP Assurances

Sommaire

Foreword
- Foreword
Challenge everything to #innovate more rapidly
The working community #allpullingtogether
Customer experience transformed by #digital
- Customer experience transformed by #digital
- @dèle’s effective customer collaboration
- Customers take control
- Deep dive into AI-augmented advice
#customers at the centre of new solutions
2017 highlights
- Highlights in 2017
Governance
- Governance
Group performance
- Group performance

Customer experience transformed by #digital

Building people-centred relationships harnessing technology and automation is the challenge facing CNP Assurances.

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