Question #3
Does digitalisation hold the key?
Frédéric Lavenir
With digitalisation, we have less time to react, and so we need to be as flexible as we can be. The scope for personalisation is increasing, people’s careers do not follow set patterns, they are no longer one of many doing the same thing, and that can create more solitude and isolation.
Alizée Lozac’hmeur
Digital technology gives us a great opportunity to rally individuals from all over to a common cause as it allows them to engage with, contribute and come up with solutions to contemporary problems. We create a form of collective solidarity with volunteers and entrepreneurs both playing their own part.
Jean-Charles Samuelian
Technology and digitalisation can provide invaluable assistance because they open up access to large groups of people and help to set up effective customer feedback loops for expressing and improving their satisfaction levels.