Overview of CNP assurances’ areas of expertise
Insurance is a business with staying power, but the jobs it offers are changing. Today, actuaries can no longer solely base their calculations on past claims experience. They have to explore new attitudes to risk and use data to predict behaviours. The huge amount of information available to customers and the development of brokerage platforms have turned commercial relationships on their head.
Demand shapes supply and the resolution of problematic situations is the starting point for fresh innovation, and we are even more attentive to the needs of all our customers - both policyholders and partners. The regulatory revolution has raised profitability requirements, while the digital transition is transforming how we work. The overall effect is to rejuvenate and enrich every individual’s skill set.
13 Families, 47 Jobs
Marketing and communication
Branding, press, social media, strategic watch, studies. The UX/UI specialists nurture customer feedback to co-design new user pathways.
Actuarial studies, statistical models
Technical studies, statistics, data exploitation : this is where data scientists come in.
Distribution and business development
Sales force, coordination, steering : active support for partner networks.
Customer relationship management
Policy subscription, medical affairs, services, customer quality, policy administration : a robust team for a priority area.
Human resources
Recruitment, competency development, transformation of jobs : the challenge of providing support.
Management
From line manager to coach, to act in a complex and uncertain world : soft skills hold the key.
Information systems
Development, production, architecture, data, networks, cybersecurity, Cloud, AI, API, bots : drivers of new insurance services.
Working environment
Buildings, services, security and, now, teleworking and open space.
Performance and organisation
Agile, participative, collaborative projects and processes, digital workplaces : continuous transformation.
Secretariat and assistance
From desktop productivity to the digital world : the pioneers of sharing practices through networking.
Risk management and control
Technical, financial and operational risks, insurance law, compliance, audit : ethics form the cornerstone.
Asset management
Financial engineering, asset / liability management, front and middle office : long-term vision a priority.
Business management
Purchasing, accounting, management control, treasury : create value for all stakeholders.
Soft skills are regenerating everyone’s capabilities and expertise
Social skills
The days of working in isolation are over. Collaborative work spaces, agile project management, social media are the new norm : cooperation is the byword.
Entrepreneurial skills
Try out new things, create, develop : everyone helps drive innovation and takes ownership of their own development.
Interpersonal skills
Transformations are disrupting habits and ways of thinking. To stay in the running, you need to be able to deal with uncertainty.
Cognitive skills
Off-the-peg solutions will no longer do given the massive amount of data available and integration of technologies, our customers’ greater expertise and the power of standard practice. Everyone is in learning mode to contend with complexity.