Paris, 21 March 2017
Préfon and CNP Assurances are pooling their expertise to offer civil servants services to prepare for and enjoy their retirement. As of now, the digital and telephone services platform Préfon Lyfe will offer Préfon customers and prospects a wide range of products and services.
When questioned in November 2016 as part of the Préfon annual survey, its members ranked the issue of retirement as their biggest concern, ahead of health and ageing well. Préfon, the leader in supplementary pensions for the public sector with 400,000 members, and CNP Assurances, France’s leading personal insurer, a Caisse des Dépôts group company, and its digital services platform Lyfe, have thus pooled their expertise to meet civil servants’ expectations and help them prepare for and enjoy their retirement. The platform also provides them with support on a daily basis to help them stay healthy.
Launched in 2015 by CNP Assurances, through a web platform and telephone service, Lyfe offers a range of high value-added products and services, which completes Préfon’s world of services in the areas of health, well-being and ageing well. Préfon and CNP Assurances are thus strengthening their long-standing relationship the area of insurance by forming an alliance in services.
Préfon services and products:
- Virage viager: an additional source of revenue to remain financially independent and to age well at home or in a care home[i]
- Retraite Plus: a search service that helps family members and friends find residential institutions or retirement homes. [1]
- France Retraite: retirement assessment and solution that conducts a career analysis and highlights discrepancies between rights and reality.
- Préfon Obsèques: insurance contract that provides funeral financing and a guarantee that protects family members and friends by covering all or part of funeral-related expenses and supporting bereaved families.
- Préfon Dépendance: insurance contract that enables holders to liver better in care, and provides a monthly annuity, guarantees (bills and planning) and access to care services.
These services are accessible via the platform Préfon Lyfe
The services offered by Lyfe:
- Online health advice 24 hours a day (doctors answer users’ questions by e-mail in less than one hour),
- Medical appointments[1] (appointment booking online with GPs or sector 1 specialists),
- Medical imaging appointment in under 3 days,[1]
- Personalised check-up (½ day),
- Allo expert dépendance[1] (20-minute interview with a specialist in loss of autonomy)
- Infos conseil bien vieillir[1] (expert and educational information on 80 issues relating to ageing well)
- Prevention of loss of autonomy
“We are delighted to intensify our long-standing links with Préfon and to pool our expertise, in order to be able to offer civil servants innovative services to age well, prepare for and enjoy their retirement, on a shared digital platform. With Lyfe, CNP Assurances proposes solutions to support current and future pensioners on a daily basis, to live well, age well and take care of their health”,said Magaly Siméon, social protection and services business unit director of CNP Assurances.
“Préfon has for a long time provided support to public officials on the issues of retirement and personal risk. Having identified the needs of our members, we can now offer innovative healthcare services through the alliance of two big organisations, Préfon and Lyfe. These new tools will be a real plus for the civil servants who wish to use them”, concluded Denis Lefebvre, Chairman of Préfon.
[i] Services offered