Paris, 21 November 2017
CNP Assurances receives gold medal at Victoires des Leaders du Capital Humain awards
CNP Assurances received a gold medal for its HR policy in the banking, finance & insurance category and a silver medal for its training policy at the 4th Victoires des Leaders du Capital Humain. The awards recognise the company’s successful transformation strategy.
Held on 14 November 2017 in Paris by Leaders League, publisher of Décideurs magazine, the Victoires des Leaders du Capital Humain was particularly rewarding for CNP Assurances, which received a gold medal in the banking, finance & insurance category for its transformation and its DIALOG approach, which places employees and customers at the centre of its strategy. The firm’s transformation resulted in the signing of two key agreements: its first GPEC agreement on Forward jobs and skills management (FJSM) in November 2016, and a Quality of life at work agreement in February 2017. Signed for a period of three years, these agreements aim at supporting the firm’s digital acceleration and the development of its business model and regulatory environment.
The implementation of the DIALOG approach to management coordination at CNP Assurances was singled out for praise by the judging panel of the Victoires des Leaders du Capital Humain. This agile approach encourages discussion within teams, between managers and their teams, and between employees. It has been developed around a listening solution that entails sending a short triannual online quality of life questionnaire to all employees. Topics include workload, manager-employee relationships and the workplace atmosphere. Teams are encouraged to talk through the results in order to decide on improvement actions and ways to sustainably implement practices with a positive impact. The special support plan drawn up for the approach, which was launched in November 2016, included workshops for managers. Actions to encourage employees to express their opinions will also be implemented as part of this initiative.
The firm’s new management training programme was awarded a silver medal at the Victoires des Leaders du Capital Humain.